Talk to the Team | IDK Solutions

Q: I don't know if I need a website or an app. How do I choose?

You need a website to get found by new people, and an app to keep existing customers coming back. Most shops start with a strong website and upgrade later. Think of a website as your physical shop where new people walk in. An app is your digital loyalty card. Our IGNITE and BLAZE packages build exactly what you need when you are ready to scale.

Q: What is the investment for custom software and web design?

Our packages, SPARK, IGNITE and BLAZE, are fixed monthly prices with zero hidden fees. If the scope doesn't change, the price doesn't change, so there are no nasty surprises at the end of the month. Payment plans are built for the real-world cash flow of a South African business. For larger custom builds under our FORGE tier, you can 'Pay As We Build' or 'Pay For Results'.

Q: I don't know how to brand my business. Can you help?

Yes. Our Professional Brand Look service provides a custom logo, matching colours, and the right files to make your business look sharp right away. We make sure your business looks the same everywhere, from your shopfront to your Facebook page. This builds trust so people remember you when they are ready to buy.

Q: What makes IDK Solutions different from other tech agencies?

We don't just build and disappear. We act as your tech partner. We skip the confusing tech talk and build tools that take bookings, quotes, invoices and reminders off your plate, at a fixed price. Through our VENTURE protocol, we can even act as your Chief Technology Officer. We lower your monthly investment in return for a small share of the business. If your till rings, we get paid.

Q: Do you only work with businesses in Cape Town?

No. We are based in Cape Town, but we work with busy business owners all over. Everything we build works anywhere. Whether you run a salon, a practice or a busy service business, we work with you remotely and stay in close touch. You tell us where the admin piles up, and we take it off your plate.

Q: How much does an app cost, and what if I'm not sure it will work?

A Business App for you and your customers is R28,500. A Team App that adds your staff is R55,000. A marketplace with vendors starts from R95,000 and is quoted once we know exactly what it needs. Start with the App Blueprint & Prototype for R5,000. In 7 days you get a plan, a clickable prototype of your app's main feature and a fixed build price. If you go ahead within 30 days, the R5,000 comes off your build. If you don't, you keep the blueprint and prototype.

Q: I don't know how to connect my tools, like my bookings and online till. Do you do that?

Yes. Connecting your daily tools is exactly what our IGNITE and BLAZE packages do. We link your emails, customer lists, and tills together. You don't have to copy data by hand anymore. We handle the background tech so your shop runs smoothly. Reply to admin@idksolutions.co.za. We'll come back within one business day to help you get started.

Emailadmin@idksolutions.co.za

Call or WhatsApp071-624-9157

Hours

Mon – Fri, 9AM–5PM (SAST)

Response within 24 hours

Location

Cape Town, South Africa

Serving clients globally

Email Us

Fields marked with * are required. We typically respond within one business day.

01

I don't know how to digitalize my brick-and-mortar business. Where do I start?

Start with our Core Website and Google Maps setup. You know how to run your business. You shouldn't need to learn computer jargon to grow it. That's the part we handle.

We usually begin with our SPARK package. Good local SEO is like putting up the brightest sign on the busiest road in town. IDK Solutions translates complex digital tools into simple business growth for South African SMEs.

02

I don't know if I need a website or an app. How do I choose?

03

What is the investment for custom software and web design?

04

I don't know how to brand my business. Can you help?

05

What makes IDK Solutions different from other tech agencies?

06

Do you only work with businesses in Cape Town?

07

How much does an app cost, and what if I'm not sure it will work?

08

I don't know how to connect my tools, like my bookings and online till. Do you do that?

Ready to run the business, not the paperwork?

Tell us what's eating your time. You get one fixed price, and we reply within one working day.

Get my quote in 3 minutes Or WhatsApp 071-624-9157

Helping Your Business Grow